Key Responsibilities

CRM & Systems Support

• Help with data cleanup and organisation in the CRM.

• Support mapping and organising customer/lead information.

• Help maintain day-to-day processes and workflows within the CRM.

Data & Reporting Support

• Help prepare simple reports and summaries for the team.

• Support basic data organization to help track team activities and results.

Process & Task Support

• Help organize and maintain internal documents and databases.

• Support ongoing administrative tasks related to client management and compliance.

• Support coordination between different teams as needed.

Client Support

• Respond to client queries, ensuring prompt and accurate communication.

• Help manage and track support tickets and client issues.

• Log and follow up on client interactions to help ensure satisfaction.

• Support the team in building out a simple knowledge base for clients and colleagues.

Marketing Support

• Help research market trends, regulatory developments, and potential partners or clients.

• Support competitor and industry research to help inform team decisions.

• Assist in putting together marketing materials such as presentations and one-pagers.

Sales Support

• Support the team in identifying and researching potential new business opportunities.

• Help keep account and lead information up to date and organized.

• Assist with coordination between marketing and sales activities.

What We're Looking For

• Recent graduate or student pursuing a degree in ___ (e.g., Business, Marketing, Operations, Law, or a related field).

• Good research, organisational, and communication skills (written and verbal).

• No prior experience with specific tools or platforms required — being tech-friendly, curious, and willing to learn new systems is a big plus.

• Interest in revenue operations, business development, regulatory compliance, or legal technology.

• A proactive attitude and willingness to pitch in across different tasks as needed.

• Fluency in Mandarin (Chinese) is an added advantage, particularly for supporting research and client-facing work involving the Chinese-speaking market.

What We Offer

• Paid internship with broad, hands-on exposure to the systems, data, and customer/GTM work behind a growing company.

• Mentorship and guidance from experienced professionals as you learn.

• Opportunity to work on real projects and build a foundation in revenue operations.

• A supportive environment focused on learning and growth.