Your Responsibilities:

• Telephone and written customer support on various service-related matters
• Back-office tasks as required and depending on the area
• Inbound and outbound calls for contractual and technical customers (no sales)
• Solution-oriented work

You Bring Along:

• Enjoyment and enthusiasm for telephone customer contact with a strong service orientation
• Excellent German language skills, both written and spoken; English skills are a plus
• A pleasant and friendly voice with polite telephone manners
• Technical affinity. Basic knowledge of SAP or comparable databases is an advantage
• Reliability and willingness to learn
• Flexibility in terms of working hours, enthusiasm, motivation, and team spirit
• Good MS Office skills and proficient use of PC and internet

We Offer You:

• Varied and exciting work in a great team
• Excellent working atmosphere and high appreciation of your personality
• Flat hierarchies with numerous development opportunities and long-term career prospects
• Flexible working hours, 20 to 35 hours per week. Working hours: Monday to Sunday 7:00 AM - 8:00 PM (preferred working hours will be considered)
• An employment contract with a gross minimum salary of approx. €2,100 (based on full-time), plus special payments; higher salary with recognition of previous employment

If you are interested in this challenging position, we look forward to receiving your meaningful application under reference number 112.393, preferably via our ISG career portal or by email.

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