Back-Office Employee in Traffic Management
- Tyrol
- Full Time
Your job, you...
- contribute to the proper execution of our core business – scheduled services – with a focus on quality, process flows, safety, and contract compliance, as well as in communicative, informative, and market-promoting activities.
- handle authorities contacts and concession topics for the Landeck transport office, including stop management, test drives, and coordination with transport experts.
- coordinate timetable changes, process inquiries to the transport management, support transport planning, and contribute to regional projects (e.g., municipal, state, or transport association projects).
- assist with dispatch and driver concerns, coordinate master data with relevant partners (e.g., ÖBB PV, municipalities, transport associations), and are involved in organizing scheduled and unscheduled rail replacement services (SEV).
- participate in handling complaints, support public relations and quality improvement measures – e.g., at stops – and manage the Incident Message Service (IMS).
- engage in local recruitment of driving personnel in collaboration with the BCC, coordinate mandatory D95 training sessions, and occasionally act as a trainer in the education workshop.
- support transport management in organizational and administrative matters and occasionally help cover peak traffic periods in the morning.
- serve as the central contact person for quality standards according to the specifications of our clients and thus play a key role in the successful implementation of our core business.
Your profile, you...
- have completed commercial or technical training (e.g., apprenticeship, HAS).
- have already gained initial professional experience in administrative and commercial fields.
- are proficient in using MS Office.
- are characterized by strong communication skills and enjoy working in a team.
- are solution-oriented, work in a structured manner, and maintain an overview even in stressful situations.
- already hold a Class D driving license or are willing to obtain one.
Our Offer
- ÖBB moves people and goods across Austria every day – by rail, bus, and logistics services. With investments in infrastructure, modern offerings, and innovations, ÖBB strengthens the public transport system, contributes to the Austrian economy, and provides diverse job opportunities in various professional fields.
- We offer you a secure and sustainable workplace with exciting tasks and the chance to make your personal contribution to mobility in Austria.
- A varied position where you can demonstrate your organizational and communication skills.
- Training and further education are highly valued at Postbus: You benefit from comprehensive training and development programs within the ÖBB Group and have interesting career prospects and advancement opportunities.
- You can also take advantage of numerous benefits for ÖBB employees (holiday homes in domestic vacation regions, top offers in our travel agencies, and more). This also includes discounted offers and special conditions in many shops and with service providers, as your well-being is important to us.
- For the position of "Qualified Specialist for Regional Production Support (m/f/x)," a minimum salary of €36,120 gross per year is provided. Depending on qualifications and professional experience, an overpayment is possible.
Your Application
Apply online with a meaningful CV. As an internal applicant, please ideally also include your SAP applicant extract.
Women are an indispensable part of our success and corporate culture. We therefore particularly welcome applications from women, who, given equal qualifications – taking into account the relevant framework conditions of all applications – will be given preference.
Please note that a criminal record certificate must be submitted as part of the hiring process.
Contact Persons
For technical questions regarding this job posting, Sarah Altmayer is available at +43664/6177961.
For general questions about the application process, the ÖBB Recruiting Team can be reached at 05 1778 97 77888.
About the Company:
Since 1923, we at ÖBB have shaped mobility in Austria: We transport people and goods and work on solutions for rail, bus, and logistics. Our investments in rail infrastructure contribute to the Austrian economy. As one of Austria's largest employers (*), ÖBB offers various professional fields, supports employees in their professional and personal development, and implements measures to promote their health. Together, we work on a corporate culture characterized by appreciation and respectful collaboration.
(*) Source: Firmium, "Largest Employers in Austria", https://www.firmium.ch/blog/groesste-arbeitgeber-oesterreich
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