Service Manager Refrigeration Technology (m/f/d)
- Wien
Refrigeration technology is your home. Leadership is your strength. Shape the service of tomorrow. Do you combine technical expertise with leadership skills and see service as a key success factor for long-term customer relationships? Do you maintain an overview even when multiple assignments, customer requests, and challenges arise simultaneously? Then a responsible leadership role awaits you at an internationally successful technology company.
In this key position, you will take on the operational management of a service team and, together with your team, ensure first-class customer support and smooth service processes.
Responsibilities
- Technical and organizational leadership of a team of service technicians
- Planning and coordination of personnel, material, and equipment deployment in line with ongoing service and project requirements
- Optimal management of available resources and scheduling, taking qualifications and capacities into account
- Close collaboration with sales, service organization, and other internal interfaces
- Ensuring high customer satisfaction through professional handling of inquiries and special requests
- Creation and monitoring of work orders, documentation, and service-related evaluations
Qualifications
- Completed technical training, ideally in refrigeration, air conditioning, or building services engineering
- Several years of professional experience in refrigeration technology as well as initial experience in coordinating or leading teams
- Strong service and customer orientation along with a professional demeanor
- Organizational talent with the ability to quickly set priorities and manage multiple topics in parallel
- Structured, precise work approach and enjoyment of a dynamic work environment
- Good user knowledge of common MS Office programs; knowledge of HVAC, control, or energy management systems is an advantage
The Offer
- Responsible leadership position with ample scope for shaping outcomes
- Attractive bonus system
- Company vehicle for private use as well
- Comprehensive health and retirement benefits
- Flexible working hours with variable start times
The position offers a gross annual salary starting from EUR 70,000, with a willingness to significantly exceed this based on your qualifications and experience.
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