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Service Manager Refrigeration Technology (m/f/d)

Iventa Austria published 15 days ago
  • Wien

Refrigeration technology is your home. Leadership is your strength. Shape the service of tomorrow. Do you combine technical expertise with leadership skills and see service as a key success factor for long-term customer relationships? Do you maintain an overview even when multiple assignments, customer requests, and challenges arise simultaneously? Then a responsible leadership role awaits you at an internationally successful technology company.

In this key position, you will take on the operational management of a service team and, together with your team, ensure first-class customer support and smooth service processes.

Responsibilities

  • Technical and organizational leadership of a team of service technicians
  • Planning and coordination of personnel, material, and equipment deployment in line with ongoing service and project requirements
  • Optimal management of available resources and scheduling, taking qualifications and capacities into account
  • Close collaboration with sales, service organization, and other internal interfaces
  • Ensuring high customer satisfaction through professional handling of inquiries and special requests
  • Creation and monitoring of work orders, documentation, and service-related evaluations

Qualifications

  • Completed technical training, ideally in refrigeration, air conditioning, or building services engineering
  • Several years of professional experience in refrigeration technology as well as initial experience in coordinating or leading teams
  • Strong service and customer orientation along with a professional demeanor
  • Organizational talent with the ability to quickly set priorities and manage multiple topics in parallel
  • Structured, precise work approach and enjoyment of a dynamic work environment
  • Good user knowledge of common MS Office programs; knowledge of HVAC, control, or energy management systems is an advantage

The Offer

  • Responsible leadership position with ample scope for shaping outcomes
  • Attractive bonus system
  • Company vehicle for private use as well
  • Comprehensive health and retirement benefits
  • Flexible working hours with variable start times

The position offers a gross annual salary starting from EUR 70,000, with a willingness to significantly exceed this based on your qualifications and experience.

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