Team Coordinator: Trusted Infrastructure Services
- Vienna
- Full Time
In the Business Unit Rail Systems, we are responsible for the availability, security, and economic operation of telecommunications networks as well as command, control, and telematics systems.
To ensure stable and reliable operations across Austria tomorrow, we in the Operations Management Platform Services department oversee innovative solutions for the future.
Our focus is on ensuring the automation of operational processes and the orchestration of cross-system workflows.
Would you like to actively shape the secure, stable, and highly available operation of central security platforms, take responsibility for people, processes, and technology, and further develop a committed team professionally? Then YOU are exactly who we’re looking for!
We are seeking analytically minded, solution-oriented individuals with a hands-on mentality who are ready to take responsibility for productive systems in a rail-critical environment while also professionally coordinating, structuring, and developing a six-person team.
Your job, you…
- take on the professional coordination of a new team in Security Operations and, together with your colleagues, ensure the stable, secure, and highly available operation of central security platforms and infrastructure services in a rail-critical environment.
- manage the operational task distribution within the team, prioritize ongoing operational, incident, change, and project activities, and ensure transparency, accountability, and traceable decision-making in day-to-day operations.
- are responsible, together with the team, for the operation and continuous further development of central security services, particularly in the areas of firewall infrastructures, rule and policy management, perimeter, and network security services.
- coordinate the evaluation, optimization, and further development of complex security architectures and ensure that technical, operational, regulatory, and organizational requirements are aligned.
- lead the operation and further development of DNS, DDI, and name resolution services, ensuring sustainable security, stability, and high availability.
- manage, together with subject matter experts, the operational deployment of intrusion prevention systems and other protective mechanisms for the early detection and mitigation of security-critical events.
- coordinate the operation and further development of external authentication platforms and PKI-/HSM-based security services, ensuring their secure integration into the corporate landscape.
- take charge of the professional coordination around web proxy infrastructures and ensure the aligned implementation and further development of security, compliance, and access guidelines.
- analyze and assess, together with your team, complex security-relevant events, threats, and risks in the operational environment and derive sustainable measures for risk minimization, stabilization, and system hardening.
- act as the central professional interface between operations, security governance, SOC, architecture, projects, internal clients, and external partners, ensuring clear, solution-oriented communication.
- manage and oversee the handling of security incidents, particularly in the areas of firewall, DNS, IPS, PKI, authentication, and web proxy, and ensure, together with the team, a sustainable root-cause analysis and lessons-learned implementation.
- ensure that security policies, standards, governance requirements, and operational documentation are adhered to, maintained, and continuously further developed in day-to-day operations.
- actively support audits, assessments, and regulatory reviews, prepare operational evidence in a structured manner, and coordinate the implementation of resulting measures.
- contribute your expertise to architectural decisions, projects, and transformation topics and help drive the strategic further development of Security Operations within Operations Management Platform Services.
- promote knowledge building within the team, support colleagues with complex issues, ensure knowledge transfer, and further develop standards, working methods, and documentation together with the team.
- take on a professional role model function, provide guidance in critical situations, and foster a professional, solution-oriented, and responsible team culture.
- are part of an on-call duty roster for your area of responsibility.
Your profile, you…
- have a completed technical education, for example in computer science, IT security, business informatics, or a comparable field, or possess equivalent extensive professional experience.
- bring extensive and multi-year experience in Security Operations or the IT operation of complex infrastructures, ideally in the areas of firewall, DNS, proxy, authentication, and PKI systems.
- have experience in the professional coordination of employees, experts, or technical working groups and are ready to take responsibility for a six-person team.
- possess in-depth technical understanding of network, perimeter, and security architectures as well as certificate- and key-based infrastructures such as PKI and HSM.
- are familiar with the requirements for the stable operation of productive and critical systems and can assess technical priorities in a structured and traceable manner, even under time pressure.
- have experience in analyzing and assessing complex security incidents and threat scenarios as well as deriving sustainable countermeasures.
- navigate confidently in the tension between high availability, security requirements, governance guidelines, regulatory demands, and operational tasks.
- work in a structured, analytical, and strategic manner, while also bringing a strong hands-on mentality and consistently implementing topics together with your team.
- take responsibility, act with confidence, and convince through solution-oriented thinking, decisiveness, and clear prioritization, even in critical situations.
- are a strong communicator, can convey complex matters in a target-group-oriented manner, and collaborate effectively with various stakeholders at technical, organizational, and management levels.
understand team coordination as a combination of professional leadership, operational structure, reliability, further development, and active participation. - ideally bring experience in the field of critical infrastructure, regulated environments, security-relevant audits, or rail-critical operational processes.
Our offer
- The opportunity to further develop yourself through numerous internal and external training modules.
- A sustainable and secure workplace with exciting tasks and the chance to make your personal contribution to climate- and environmentally-friendly mobility.
- Numerous benefits (special conditions for rail travel & in our travel agencies, attractive and affordable housing for employees, holiday homes and apartments in popular domestic vacation regions, in-house car-sharing, etc.).
- Our employees' health is important to us, which is why we offer a wide range of services in ÖBB health management.
- The minimum salary according to the collective agreement (as per the collective agreement for employees of Austrian railway companies) for the position of "Senior Specialist in IT Operations" is €55,307.00 gross per year. Depending on qualifications and professional experience, an overpayment is possible.
Your application
Please apply online with a cover letter, CV, and certificates. If you are an internal applicant, please also include your SAP applicant extract if possible.
Women are an indispensable part of our success and corporate culture. We therefore particularly welcome applications from women, who will be given preference in the event of equal qualifications – taking into account the relevant framework conditions of all applications.
Please note that a criminal record certificate must be provided as part of the hiring process.
Contact persons
For technical questions regarding this job posting, Gerhard Oppolzer is available at +43 664 6170247.
For general questions about the application process, the ÖBB Recruiting Team can be reached at 05 1778 97 77888.
About the company:
Since 1923, we at ÖBB have shaped mobility in Austria: we transport people and goods and work on solutions for rail, bus, and logistics. Our investments in rail infrastructure contribute to the Austrian economy. As one of Austria’s largest employers (*), ÖBB offers a variety of professional fields, supports employees in their professional and personal development, and implements measures to promote their health. Together, we work on a corporate culture characterized by appreciation and respectful collaboration.
(*) Source: Firmium, "Largest Employers in Austria", https://www.firmium.ch/blog/groesste-arbeitgeber-oesterreich
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