Employee: Sales Operations / Planning & Administration
- Vienna
- Full Time
The Sales Operations / Disposition & Administration role supports the ÖBB Werbung sales team in the operational processing of customer orders and takes on administrative, system-related, and coordinative tasks throughout the entire sales process. The goal is to relieve sales staff of administrative tasks, improve process quality, and ensure the efficient implementation of customer campaigns.
Your role, you...
- manage and maintain customer, order, and sales data in the systems used and ensure high data quality.
- create, edit, and track quotes, orders, and sales-related processes, and assist with availability checks and scheduling coordination.
- support the implementation of campaigns and advertising space bookings, coordinate advertising materials and print data, and ensure the timely provision of all documents.
- manage and document sales-related documents and media, maintain files in the designated systems, and provide information to internal and external contacts.
- handle administrative tasks within order processing and invoicing, including data maintenance, preparation of invoices, and processing of credit notes, contract extensions, and administrative requests.
- support quality management and campaign documentation by preparing, managing, and providing relevant evidence and documents.
- create reports, analyses, and key performance indicators, prepare sales-related information, and support the continuous optimization of processes and workflows.
Your profile, you...
- have completed commercial training (HAK, HLW, apprenticeship, or equivalent qualification).
- ideally bring professional experience in sales assistance, order processing, disposition, or sales support.
- work confidently with MS Office and have a high affinity for IT and systems; experience with CRM systems (ideally Dynamics) and SAP is an advantage.
- convince with a structured, precise, and independent way of working and set priorities even when handling multiple tasks simultaneously.
- possess strong organizational skills as well as a high degree of reliability and responsibility.
- communicate professionally and service-oriented and enjoy collaborating with various internal and external contacts.
- think solution-oriented, maintain an overview even during busy periods, and are willing to quickly familiarize yourself with new systems and processes.
Our offer
- You can look forward to an exciting and varied role in a committed and highly professional team. An open and trusting work environment on equal terms characterizes us.
- With us, you have a secure and stable job with exciting tasks, as well as the opportunity to contribute to a modern and attractive mobility network.
- We place great importance on a good work-life balance for our employees and therefore offer, among other things, company-affiliated kindergartens in Vienna as well as childcare during holidays or on bridge days. Flexible working hours and home office are a matter of course.
- Occupational health management is a fixed part of our corporate philosophy. Therefore, we offer extensive measures ranging from health check-ups, health circles, and more.
- Numerous additional benefits (special conditions for rail travel & in our travel agencies, holiday homes and apartments in popular domestic vacation regions, in-house car-sharing, catering for personal well-being through a modern employee restaurant).
- For the position of "Highly Qualified Sales Back-Office Specialist" (m/f/x), a minimum salary of €33,406.80 gross/year (according to the collective agreement for employees in advertising and market communication) is provided for a working time of 38.5 hours per week. Depending on qualifications and professional experience, an overpayment is possible.
Your application
Please apply online with a meaningful CV and cover letter. If you are an internal applicant, please ideally also include your SAP applicant extract.
We warmly invite you to visit our ÖBB Job Shop at Wien Mitte for any questions or further information. Our team is happy to assist you in person. More information can be found at: ÖBB JobShop» Job Consultation in Wien Mitte The Mall - ÖBB Karriere (oebb.at)
Women are an indispensable part of our success and corporate culture. We therefore particularly welcome applications from women, who will be given preference in the event of equal qualifications – taking into account the relevant framework conditions of all applications.
Please note that a criminal record certificate must be submitted as part of the hiring process.
Contact persons
For technical questions regarding this job posting, Seinab Mogaji is available at +43664/6175969.
For general questions about the application process, the ÖBB Recruiting Team can be reached at 05 1778 97 77888.
About the company:
Since 1923, we at ÖBB have shaped mobility in Austria: we transport people and goods and work on solutions for rail, bus, and logistics. Our investments in rail infrastructure contribute to the Austrian economy. As one of Austria's largest employers (*), ÖBB offers various professional fields, supports employees in their professional and personal development, and implements measures to promote their health. Together, we work on a corporate culture characterized by appreciation and respectful collaboration.
(*) Source: Firmium, "Largest Employers in Austria", https://www.firmium.ch/blog/groesste-arbeitgeber-oesterreich
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