Customer Service Advisor / Service Advisor (m/f/x) at the Car Dealership
ISG Personalmanagement GmbH • published 15 days ago
- Linz
- Full Time
As the link between Auto Günther and our customers, your responsibilities include:
- direct acceptance of customer vehicles for the workshop
- conducting needs assessments and advising customers on recommended maintenance and repair work
- creating repair orders and cost estimates
- offering additional products and services that provide added value to the customer
- coordinating, managing, and invoicing repair orders
- final vehicle inspection including a test drive
- transparent explanation of the invoice and vehicle handover to the customer
- handling and processing complaints
- ongoing, appreciative communication with all involved internal departments (including appointment scheduling, workshop, parts warehouse, billing team, telemarketing) to ensure excellent customer care and full satisfaction for every customer
What you bring to this position:
- a completed technical training in the automotive sector
- strong communication skills and customer orientation
- confident use of IT applications
- a high willingness to learn
- commitment, teamwork, and structured thinking
- a Class B driving licence
What our client offers you:
- a modern and traditional car dealership with locations in Linz and Urfahr, strong new car brands (Opel, Kia, Peugeot, Leapmotor, and BYD), certified used cars, and a comprehensive mobility offering for our customers
- a team of 110 helpful colleagues
- ongoing training measures with our manufacturers
- sensational employee conditions on all products and services
- a gross monthly salary starting from €3,500 based on full-time employment, with potential for overpayment depending on qualifications and experience
If you are interested in this challenging position, we look forward to receiving your meaningful application under reference number 111.806, preferably via our ISG career portal or by email.
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