Job Description

If you enjoy tackling technical challenges and prioritize customer satisfaction, apply now as a CUSTOMER SERVICE REPRESENTATIVE with an electrotechnical background (m/f/d).

Your MAIN RESPONSIBILITIES include:
- Creating service orders and processing spare parts requests
- Providing technical support to customers and internal departments with a focus on electrical systems, hydraulics, and mechanics
- Conducting commissioning, training, repairs, and maintenance (in-house/on-site)
- Initial evaluation of customer complaints and their processing
- Creating and tracking repair orders
- Managing our machinery fleet

Requirements

APPLY if:
- You have completed technical training (apprenticeship, HTL, degree) in electrical engineering, control technology, or a comparable field, and ideally have gained initial experience in hydraulics, drive technology, and mechanics
- You possess a solid technical understanding of machinery and equipment
- You have experience using operating and maintenance manuals
- You enjoy communication and solution-oriented work directly with customers
- You are proficient in using Office and PC applications
- You are willing to spend around 20% of your working time traveling (often for several days at a time) for exciting assignments both domestically and abroad, speak English well, and have a self-reliant, dependable, and solution-focused approach to work

Additional Information

Working at LCS means: No run-of-the-mill tasks, but real diversity. Exciting projects, responsibility, and a strong team await you – plus benefits that perfectly combine work and well-being.
Want to learn more? Visit: lcs-cablecranes.com/de/mehr-als-nur-ein-job

If this description resonates with you and you’re eager to become part of our team, send your application to
Helene Lang, personal@lcs-group.com