Working Student: Process Development & Process Management
- Vienna
- Part Time
The Process Management department in Passenger Transport shapes the continuous development and optimization of central business processes at ÖBB-Personenverkehr AG. The focus is on efficiency, quality, sustainability, and customer orientation. By analyzing existing processes, developing innovative solutions, and supporting digitalization and improvement initiatives, the department plays a key role in making public transport future-ready and sustainably enhancing the performance of passenger transport.
To strengthen our team, we are looking for committed students for 11 months part-time starting January 2027!
Your job, you...
- support the Process Management team in recording, analyzing, and documenting business processes in passenger transport.
- work closely with process owners and departments, gaining insights into different working methods, requirements, and organizational structures.
- assist in collecting and maintaining process data and ensuring high data quality and governance.
- contribute to defining and further developing process KPIs and help measure the success of optimization measures.
- prepare process documentation, guidelines, and training materials, supporting the sustainable integration of process management knowledge in the departments.
- independently take on task packages and support the structuring and continuous improvement of processes.
- have a dedicated contact person by your side throughout your assignment to support you with professional and organizational questions.
Your profile, you...
- are pursuing a bachelor's or master's degree in business studies at a university of applied sciences or university with a focus on process management or change management.
- work in a structured and precise manner and enjoy documenting and preparing complex matters.
- possess analytical thinking skills and are interested in designing and optimizing processes.
- are communicative and enjoy engaging with various stakeholders.
- want to understand how organizations function and how processes can be successfully managed and further developed.
- work independently, solution-oriented, and enjoy teamwork.
Our offer
- As part of this role, you will take your first steps in an exciting work environment.
- We offer you an exciting position within a climate-friendly and secure corporate group.
- In this position, you will gain in-depth insights into the respective work area of ÖBB-Personenverkehr AG and get a taste of the professional world.
- The remuneration for this student position (business studies students, no mandatory internship) is at least € 3,109.38 gross/month. This applies to full-time employment (=38.5 hours/week) and as a full monthly salary.
Your application
Please apply directly online – here on the ÖBB Jobs & Careers page – and be sure to include the following required application documents:
- Your CV including contact details (phone number, email address)
- A meaningful cover letter
- High school diploma and certificate of enrollment
Women are an indispensable part of our success and corporate culture. We therefore particularly welcome applications from women, who will be given preference in the event of equal qualifications – taking into account the relevant framework conditions of all applications.
Please note that a criminal record certificate must be submitted as part of the hiring process.
Contact persons
For professional questions regarding this job advertisement, Felix von Kessinger is available at +43664/88417598.
For general questions about the application process, the ÖBB Recruiting Team can be reached at 05 1778 97 77888.
About the company:
Since 1923, ÖBB has shaped mobility in Austria and taken responsibility for a modern infrastructure as well as the transportation of people and goods.
A career at ÖBB is not only diverse but also meaningful: As the largest climate protection company in the mobility sector, we keep Austria moving, drive the Austrian economy forward, promote innovation, and are a reliable, responsible employer. We support our employees in their professional and personal development, implement measures for their health, and together we create a corporate culture characterized by appreciation and respectful collaboration.
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