What we are looking for:

An experienced technical customer service representative who is not only skilled with technology but also with people. Do you enjoy engaging with customers on an equal footing while keeping an optimal eye on the operational workshop activities? Then you are in the right place.

What you can look forward to:

• Attractive, performance-based remuneration
  Collective agreement starting salary between €3,500 and €4,500 gross/month depending on experience and qualifications
• Performance bonus of up to €500 gross/month – when you really step on the gas
• A strong, supportive team with a real sense of togetherness
• Appreciation, trust, and a culture where you can grow
• Employee discounts, subsidized lunch, and paid workwear
• Numerous exclusive special conditions as part of our Corporate Benefits Program
• From 5 years of company service, you will receive a life insurance policy financed by Scania

What to expect:

• Optimal customer support and active communication on an equal footing: from order intake including diagnosis, order creation, and invoicing to quality control
• Complaint management and warranty processing
• Scheduling of work orders based on employees' skills and appointment coordination to ensure optimal workshop utilization

What you bring to the table:

• Professional experience in the automotive industry and a technical automotive qualification
• Master craftsman certification and truck driving license C/CE
• Entrepreneurial thinking combined with a service-oriented mindset
• Initial experience in workforce planning and staff management – and enjoyment of it
• Independent work style, organizational skills, reliability, and enthusiasm for Scania

Become part of the largest transformation process in our history and contribute to an emission-free future. Send us your meaningful application under the reference number 111.601, preferably via the career portal or by email.