Your Responsibilities:

• Telephone and written customer support on various service-related matters
• Back-office tasks depending on the area
• Inbound and outbound calls for contract and technical experts (no sales)
• Solution-oriented work

You Bring:

• Enjoyment and enthusiasm for telephone customer contact with a strong service orientation
• Excellent German language skills, both written and spoken; English skills are a plus
• A pleasant and friendly voice with polite telephone manners
• Technical affinity and basic knowledge of SAP or comparable databases are an advantage
• Reliability and willingness to learn
• Flexibility in terms of working hours, enthusiasm, motivation, and team spirit
• Good MS Office skills and proficient use of PCs and the internet

We Offer You:

• Varied and exciting work in a great team
• Top working atmosphere and high appreciation of your contributions
• Flat hierarchies with numerous development opportunities and long-term career prospects
• Flexible working hours, 20 to 30 hours per week
• Working hours: Monday to Sunday 7:00 AM - 10:00 PM (preferred working hours will be considered)
• Employment with a gross minimum salary of approximately €2,100 (based on full-time), plus bonuses; higher salary with recognition of previous employment

If you are interested in this challenging position, we look forward to receiving your meaningful application under the reference number 110.818, preferably via our ISG career portal or by email.

Visit us at isg.com/jobs – here you will find new job offers every day.