Platform Administrator / Core Product Owner (ServiceNow)
- Vienna
- Full Time
- Part Time
As part of a large-scale implementation program, you will be responsible as Platform Administrator / Core Product Owner for the technical and functional further development of the central ServiceNow platform and act as the link between architecture, product management, and implementation teams.
Your job, you...
- are responsible for the technical management and further development of the ServiceNow platform in the core system (Core Platform).
- take on the role of Core Product Owner for platform-related functions (e.g., for Employee Center Pro, CMDB, cross-platform services in general).
- ensure the stable, secure, and high-performance operation of the platform, continuously develop it further, and are responsible for ServiceNow releases, platform upgrades, and transformation topics.
- translate architectural guidelines and business requirements into implementable features and user stories.
- manage and prioritize the platform-related product backlog in close coordination with product management and architecture.
- support the definition and establishment of governance, standards, and best practices for the use of the ServiceNow platform within the Group.
- manage and coordinate internal teams as well as external implementation partners. You work closely with roles such as ServiceNow Architect, Product Manager, Platform Owner, DevOps (m/f/d), and operations teams.
- ensure the integration capability and scalability of the ServiceNow platform in the corporate environment and actively implement these.
Your profile, you...
- have several years of experience with ServiceNow (e.g., integrations, ITSM/ITOM/ITAM, CMDB, CSDM, platform architecture).
- have a strong technical background (e.g., as an Architect, Senior Developer, or Platform Engineer (m/f/d)).
- bring experience as a Product Owner / Technical Product Owner in agile setups (e.g., SAFe).
- understand complex system landscapes and can align architectural and operational requirements.
- have experience with platform governance, operations, security, and performance optimization.
- are familiar with integration technologies and interfaces (e.g., APIs, middleware).
- work in a structured manner, are decisive, and communicate confidently with technical and business stakeholders.
- ideally, you hold ITIL and ServiceNow certifications (e.g., CSA or similar).
Our offer
- Flexible working hours in a hybrid work environment: customer and company locations primarily in Vienna, with the option for home office in Austria.
- Opportunities for internal training and further education, as well as support for external certifications.
- Numerous additional benefits await you (special conditions for rail travel and in our travel agencies, travel discounts, holiday homes and apartments in popular domestic vacation regions, company-wide events & sports programs, culinary offerings in our in-house bistro).
- For the position of "Senior Specialist in Service Management," the collective agreement for employees in companies in the field of automatic data processing and information technology provides for a minimum salary of €56,854 gross per year for a 38.5-hour workweek. Depending on qualifications and professional experience, an overpayment is possible.
Your application
We look forward to receiving your meaningful online application (including CV, cover letter, and certificates). If you are an internal applicant, please ideally also include your SAP applicant extract.
We warmly invite you to visit our ÖBB Job Shop at Wien Mitte for questions or further information. Our team is happy to assist you in person. More information can be found at: ÖBB Job Shop» Job Consultation in Wien Mitte The Mall - ÖBB Karriere(oebb.at).
Women are an indispensable part of our success and corporate culture. Therefore, we particularly welcome applications from women, who will be given preference in the event of equal qualifications – taking into account the relevant framework conditions of all applications.
Please note that a criminal record certificate will be required as part of the hiring process.
Contact persons
For technical questions about this job posting, Lisa Steurer-Posch is available at +43 664/2869705.
For general questions about the application process, the ÖBB Recruiting Team can be reached at 05 1778 97 77888.
About the company:
Since 1923, we at ÖBB have shaped mobility in Austria and take responsibility for a modern infrastructure as well as the transportation of people and goods.
A career at ÖBB is not only diverse but also meaningful: As the largest climate protection company in the mobility sector, we move all of Austria, drive the Austrian economy forward, promote innovation, and are a reliable, responsible employer. We support our employees in their professional and personal development, implement measures for their health, and together we create a corporate culture characterized by appreciation and respectful collaboration.
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