Senior Quality Manager– SAP (f/m/d)

Project Management IT

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At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a Senior Quality Manager– SAP (f/m/d) where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

• Responsibility for coordinating all relevant topics in Q-notifications and interfaces ( f. e. returns, credit notes, inspection planning) in the SAP QM module for SCB

• Global QM settings in SAP Standard for Customer complaints (Q4 notification)

• Global QM settings in SAP Standard for Supplier complaints & Intercompany-complaints (Q5 notification)

• Global QM settings in SAP Standard for Internal complaints (Q6 notification)

• Maintenance of all Catalogues for the different QM-types of catalogues like failure type, failure location, root causes, corrective actions, actions, …

• First contact person for improvement requests from the business and for SAP-IT (QM-module)

About you

We are looking for a unique and amazing talent, who brings along the following:

• QM Basic Education as an advantage ( e.g. System Manager)

• Work Experience in SAP QM module ( 3-5 years), in Process Management and Project Management.

• Excellent analytical and problem-solving skills

• Excellent English and German proficiency, presentation, and communication skills

• Team orientation

About Swarovski

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship. Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage. This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under law in countries we operate.

Due to legal reasons, we advise that the collectively agreed base monthly salary for this position is at least € 3.028,61 gross. Our actual salaries are market competitive and take individual qualifications and experience into consideration.

Contact us

Katarzyna Kaźmierczak Talent Acquisition Specialist at Swarovski

+43 5224 5007518

Apply now



Swarovski ist ein Wonderlab, in dem Magie und Wissenschaft miteinander verschmelzen.

Aus einer magischen Idee schöpfen alle Unternehmensbereiche von Swarovski ein neues Universum faszinierender Kristallkunst. Das Unternehmen wurde im Jahr 1895 in Österreich gegründet und entwickelt, produziert und vertreibt neben qualitativ hochwertigen Kristallen, echten Edelsteinen, Swarovski Created Diamonds und Zirconia auch Schmuck, Accessoires, Kristallobjekte und Wohnaccessoires. Zusammen mit seinen Schwesterunternehmen Swarovski Optik (optische Präzisionsinstrumente) und Tyrolit (Schleifwerkzeuge) bildet das Swarovski Crystal Business die Swarovski Gruppe.

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