System Engineer

Global Blue Service Company Austria GmbH
A-1200 Vienna

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IT System Engineer – Compute Services

Nature and aim of the position

We are looking for a new member in the central IT department which is responsible for the design, implementation and operation of centralized IT systems and IT infrastructure at Global Blue. This includes businesses critical production environments as well as internally used back-office IT services.

Embedded in a small team of experienced system engineers the holder of the position will assume responsibility for selected services within the portfolio.

Main duties and responsibilities

  • Assume role of lead engineer for selected IT services
  • Operate, patch and monitor
  • Design, deploy, upgrade and update documentation
  • Act as backup engineer for other IT services
  • Support main engineer
  • Substitute during leave of main engineer
  • Provide second level support for all general IT services within our portfolio, specifically:
  • Microsoft Windows Server & Red Hat Enterprise Linux OS
  • Active Directory Domain Services
  • VMware virtual environment
  • Follow ITSM policies for change, incident, and problem management
  • Adhere to the strict company security policies and guidelines


  • Education and profile
  • University degree in IT or related field or equivalent practical experience in similar position
  • Min. 3 years of professional experience as IT System Engineer
  • Programming and scripting knowledge (PowerShell)
  • Good understanding of Microsoft System Center Operations Manager (MS SCOM) or at least 4 of the technical areas below:
  • Microsoft Windows Server Operating Systems
  • Red Hat Enterprise Linux Operating Systems
  • Azure
  • BizTalk, RabbitMQ
  • Splunk
  • VMware
  • Veeam Backup
  • Citrix Virtual Apps
  • Big-IP F5 load balancer
  • Enterprise class storage systems (FC, iSCSI, synchronous copy, virtualization)
  • Good understanding of IP networking, OSI layers and protocols.
  • Good understanding IT security best practices and TLS encryption mechanisms.
  • Desirable: ITIL certification
  • Desirable: basic database know how of either Microsoft SQL Server, MongoDB, or Oracle
  • Fluent in English both oral & written , German language - advantage

Personal competencies

  • Good communication skills
  • Experience in an international/multicultural environment and ability to work effectively with contacts on all organizational levels
  • Strong analytical, problem-solving, and organizational skills
  • Broad-based general IT competence
  • High quality standards, accuracy, and high-risk awareness
  • Ability to manage and respond to changes in priorities
  • Independent, reliable, goal-oriented, and self-motivating personality

We offer

As we believe your compensation goes beyond your pay-check, we offer a competitive salary plus yearly bonus, as well as a wide range of other perks and benefits:

  • Work in fast-growing international company and industry
  • State of the art office environment well connected to the public transportation system and with good infrastructure
  • International environment and inspiring colleagues from many different countries (35 nationalities)
  • Flexible working time and home office
  • Varied, interesting and challenging jobs
  • Lunch vouchers
  • Referral Program
  • Company doctor
  • Other employee benefits

Our compensation package is significantly above the stated minimum salary of € 30,176.02 +++ gross annual!

Contact us

Hana Krcova Recruitment & Talent Acquisition Manager - Technology


Apply now

Global Blue Service Company Austria GmbH

Global Blue Service Company Austria GmbH

Global Blue pioneered the concept of Tax Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.

The Group connects all stakeholders involved in the international shopping ecosystem, helping:

- More than 29 million international shoppers

- More than 300,000 points of sale

- More than 50 acquirers, at more than 130,000 points of interaction

- Customs & authorities in more than 40 countries

Global Blue has over 2,000 employees in more than 50 countries.

Find us

Handelskai 92, 1200 Wien

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